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Donator but no Gear?


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Hey i donated a long time ago around 2011 and now i just started back on this server again and when i login on my account and try to redeem my Vip Gear it says "You have nothing to get"
Now i have Vip Status i can teleport too all the Vip Areas and use all the Vip Privilegels. Does anyone know what the problem is or is there any Admin that could help me with this? Thanks and 

I really apperciate any help you can provide.


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