felfaceqt Posted April 16, 2014 Report Share Posted April 16, 2014 OK so i bought VIP for my son on your server and he says he didn't get it in game but the 55 dollar is out of my account? he has tried to do what the in game players say but nothing is working. Whats going on? Link to comment Share on other sites More sharing options...
0 Calderan Posted April 16, 2014 Report Share Posted April 16, 2014 Click on the "IceCold Teleporter" in his bag, then click on "receive Purchases" and you / he should get it. if not contact a gm or admin. Link to comment Share on other sites More sharing options...
0 felfaceqt Posted April 16, 2014 Author Report Share Posted April 16, 2014 I have contacted him but no reply. How can i take further action with the server and missing money Link to comment Share on other sites More sharing options...
0 heloot Posted April 16, 2014 Report Share Posted April 16, 2014 The only thing you can do now is wait for him to contact you back. There is nothing you can do if you have no proof of a scam. Please feel free to contact me regarding any questions further and beyond. Go with the greens brother ~ Link to comment Share on other sites More sharing options...
0 Maddox Posted April 17, 2014 Report Share Posted April 17, 2014 Hello Felfaceqt, For starters, what exactly happened here? How did you purchase the VIP? Did you get it from the shop on the website? If you did buy it from out web shop, I can assure you you have not been scammed. I just hope you didn't buy it off an other Icecold player. Either way I will inform the admins about this topic. I'm sure they'll reply as soon as they can get to it. One of the admins will review the case and if everything matches out the VIP set will be added to the character. Please be patient until then. They will get to it. heloot 1 Link to comment Share on other sites More sharing options...
0 Spacepanther Posted April 17, 2014 Report Share Posted April 17, 2014 Just for some extra info, you buy VIP from the store, and place it on a player using their name. If you bought a character, it will go onto the account you purchased the character on. You would be logged into the account that you did the purchasing for. You may have bought VIP for someone else, by misspelling his character's name. As well, he would nee to go about receiving purchases to get his VIP status and gear. The VIP sounds like VIP3 which is $55. So it also sounds like you purchased from the store. My guess is that he needs to receive purchases. Or you need to create and admin ticket to see what player you might have accidentally bought VIP status for if you put the wrong name and realm in. Link to comment Share on other sites More sharing options...
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felfaceqt
OK so i bought VIP for my son on your server and he says he didn't get it in game but the 55 dollar is out of my account? he has tried to do what the in game players say but nothing is working.
Whats going on?
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