can't login

[Varigaaz]

i have not played for about 1 month and it look like my account as been closed when i try to login. can u please help? thx

[Tent]

Hi,

I went through your account and all seems good. Are you using your email to login?

[Varigaaz]

no, i try to login with my name and password. and i already reset my password. it might be my internet connection maybe?? 

[Tent]

Ah that would be the issue then. IceCold uses an email based login system so try using your email instead of the username