5146045502 Posted June 30, 2013 Report Share Posted June 30, 2013 Hi all il start from the beginning so i purchassed vip 5 on my rogue but i dint love them and with their 24h policy i decided to ask an exchange i took 2 day for admin sort it out so i finaly get my 130$ credit into my icecold account to put vip 5 on my hunter when i complete the order i get a sql error and it dont send the gear on my hunter and take the 130$ so today i have reopen an admin ticket so the bad part would be the wait time of ticket who is all time 24h i remember 1 year ago it was take max 1h most of the time that was great so they should try to work to get more admin maybe or somethingelse now for the good part icecold is a good server one of the only one haste server :( after chiness close all their server without a notice also they start getting more player and more will coming i guess since the other closed for ever also there is alway a gm online the support in game are good and fast i must admit it so it my feedback :) edit * also there for this forum is a plugin or an addon that would work with the urgent button in ticket who should be enabled for vip atleast that dispacht a sms to the admin team or it pick someone in the admin group i think that could really offer a vip support ;) just and idea sorry for my bad english. NagreeBah, Seftomimi and moilfully 3 Link to comment Share on other sites More sharing options...
Tuff Posted June 30, 2013 Report Share Posted June 30, 2013 First of all, I love your name :D Link to comment Share on other sites More sharing options...
5146045502 Posted June 30, 2013 Author Report Share Posted June 30, 2013 First of all, I love your name :D i used it for protect my id to be strong but it unless since it appear on forum trololo Link to comment Share on other sites More sharing options...
Molton Posted June 30, 2013 Report Share Posted June 30, 2013 Just so you know, Ryan gets a email everytime a Admin Ticket is made and whenever a player replies back to a Admin Ticket. Also, your VIP 5 was dealt with so closing the topic. Link to comment Share on other sites More sharing options...
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